Financial Services
Business Challenges
The financial services industry - commercial banking, private investment, and capital markets - is attempting to compete better in today’s dynamic global climate by improving core operations and differentiating the customer experience. To achieve this, financial institutions are challenged with:
- Improving process efficiencies of managing, collaborating on, and responding to the increasing volumes of information
- Improving customer relationships while minimizing costs
- Supporting branch systems while developing new customer “touch points” such as the internet and self-service applications
- Responding to new governmental regulations for higher levels of compliance and disclosure
- Restoring public confidence in the industry
- Enterprise-level integration and management of data through interactive customization of products and services to meet customer demands
- Incorporating mobile banking as a regular delivery channel
- Developing strategies around social media
- Filling manual gaps and delivering straight-through, efficient business processes to foster transparency in cost, compliance, and prices
- Embedding a risk management culture into daily operations
ArborSys Solutions
ArborSys Group provides information technology solutions to achieve process efficiencies and improved performance in the financial industry in the areas of:
- Content Management - we provide comprehensive solutions for the full lifecycle management of content related to your key business processes:
- Information capture – paper, fax, electronic forms, email
- Secure content management
- Review and approval workflows – both within your organization and extended beyond your enterprise
- Global contextualized access
- Archiving
- Business Process Management (BPM) and Automation for financial processes such as New Accounts and Loan Processing
- Portals and information sites
- Collaboration solutions for financial professionals and customer communities