Training/ Learning Services
Training and learning are essential when implementing content automation technology, such as GenAI and structured content authoring, because they ensure that users can effectively utilize these advanced tools. Comprehensive training equips teams with the knowledge and skills needed to craft precise prompts, manage automated workflows, and customize AI outputs to meet specific needs. It also fosters confidence in using new technologies, reduces resistance to change, and enhances overall productivity.
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Enhancing Content Automation with Tailored Training and Expertise from ArborSys
By investing in training, organizations can maximize the benefits of content automation, ensuring accurate, efficient, and compliant content creation while driving innovation and maintaining a competitive edge.
When implementing content automation technologies and workflows, ArborSys uses our expertise to provide training following a role-based train-the-trainer approach. We work closely with and augment client Change Management teams to deliver the level of training requested by our clients. We leverage standard platform training materials, as well as develop custom training as needed.
Our offerings include:
Administrator training
System administrators need thorough training on the configuration, deployment, and maintenance of content automation tools to ensure smooth integration and optimal performance. Additionally, they must be proficient in troubleshooting, audit and security management, and user support to maintain system reliability and safeguard organizational data.
Author/ Reviewer training
Authors using SCA/GenAI systems need training on integrating structured content authoring and generative AI tools into their writing processes to enhance efficiency and accuracy. Additionally, they require instruction on customizing AI-generated content to align with organizational standards and regulatory requirements.
Content governance training
Content governance teams need training on implementing and monitoring compliance standards within SCA/GenAI systems to ensure content accuracy and regulatory adherence. They also require skills in managing version control, auditing content changes, and overseeing the proper use of AI-generated content.
AI Prompt development training
End users of SCA/GenAI systems require training on how to effectively use the tools for content creation, including crafting precise prompts and managing automated workflows. They also need guidance on customizing AI outputs to meet specific organizationalneeds and ensuring compliance with regulatory standards.
Support team training
Help desk and support teams need training on troubleshooting issues related to SCA/GenAI systems, including user access, functionality problems, and integration errors. They also require knowledge of best practices for user support, including guiding users through system features and ensuring compliance with organizational protocols.